Fraud Protection

Stop fraud without
stopping revenue.

Every transaction is analysed by a machine-learning risk engine trained on billions of payments. Block the bad ones, pass the good ones, and sleep at night — with built-in chargeback protection on eligible transactions.

1.2B+
Transactions trained on
-58%
Fewer chargebacks
100+
Risk signals
92%
Fraud caught at signup
-58%
Chargeback rate reduction
30ms
Median scoring time
24/7
Adaptive model retrain
Risk engine, not blocklist

Catch fraud, keep customers

A real-time machine-learning model trained on billions of transactions, layered with rules you control and chargeback protection on top.

ML risk scoring

Every transaction scored in real time on 100+ signals — device, behaviour, card history, network intelligence.

Custom rules engine

Write your own rules on top of the ML model. "Block if BIN country ≠ ship country and amount > $500."

3D Secure 2 adaptive

Trigger 3DS only when risk or regulation requires it. Fewer abandoned carts, full SCA compliance.

Chargeback protection

On eligible transactions, MondialPay covers the chargeback. You keep the revenue, we absorb the loss.

Network effect

We see fraud attempts across 50,000+ businesses. Our model learns from all of them, every hour.

Transparent reasons

Every block and every allow comes with an explanation you can audit. No black boxes — just answers.

Adaptive intelligence

A model that gets smarter every day

Our risk model retrains every hour on the latest fraud patterns from across the network — so attacks that hit one merchant on Monday are blocked everywhere by Tuesday. You don't tune anything. We do the work, you keep the revenue.

Read the playbook
ML Score
Decisioning in 30ms

From card swipe to clear verdict

Every payment passes through four layers of defence before it reaches your books — without slowing the buyer down.

01
Signal capture

100+ device, behaviour, and card-network signals collected in real time.

02
ML scoring

Risk model returns a score and reason in under 30 milliseconds.

03
Rule overlay

Your custom rules can override the model for known scenarios.

04
Decision & trace

Allow, block, or step-up to 3DS — every choice fully logged.

Defence in depth

Layered fraud protection that adapts

Each layer is configurable, observable, and updated continuously by our research team.

Real-time risk scoring

Our gradient-boosted model returns a 0–100 fraud score in 30ms or less — based on 100+ signals collected from the device, the card network, and the buyer's behaviour across our entire ecosystem.

Rules & conditions

Layer your own logic on top of the model: block by BIN country mismatch, hold high-value first-time orders for review, or auto-approve customers with strong network history. All visual, no code.

Chargeback protection

Eligible transactions that result in a fraud chargeback are reimbursed automatically — no dispute paperwork, no evidence to gather. Available on standard checkout flows in supported markets.

Ready to see MondialPay in action?

Our solutions team will walk you through a live demo tailored to your business — pricing, technical fit, and rollout plan included.

FAQ

Common questions

Will fraud protection slow down my checkout?
No. The risk score returns in 30ms or less and runs in parallel with authorisation, so buyers see no extra delay at all.
Can I appeal a block?
Yes. Every block comes with a reason code and a one-click override path. If you disagree with the model on a particular transaction or pattern, you can whitelist or escalate it instantly.
How does chargeback protection work?
For eligible transactions on standard checkout flows, MondialPay covers any fraud chargeback in full — including the dispute fee. You keep the original revenue and we absorb the loss.
Is it included with payment processing?
The base ML risk engine is included with every MondialPay account at no extra cost. Advanced rules and chargeback protection are part of the Scale plan and above.